Privacy Policy

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Your privacy matters to me. When you get in touch with Mr Fix It Dorset, I want you to feel confident that your personal information is handled safely and responsibly. This Privacy Policy explains what information I collect, how I use it, and your rights under UK GDPR.

I collect personal information from clients, suppliers, partners and website visitors, including:

• Your name and contact details (address, phone number, email) 
• Details about the services you’ve used or requested 
• Any correspondence between you and me 
• With your consent, relevant information about your needs (for example, health or mobility considerations if required for on-site work)

If you give me someone else’s information (for example, a referral), please make sure they know and have agreed for their details to be shared with me.

You provide data when you:

• Contact me by phone, email or through my website 
• Use my website (which uses cookies) 
• Provide feedback or reviews

I may also receive your details from companies that have asked me to contact you as part of a support or service arrangement. They are responsible for ensuring you’ve agreed to this.

I use your personal data to:

• Respond to enquiries and provide quotes 
• Deliver my services and manage bookings 
• Keep records for payments, contracts and customer care

I will only use your data for the purpose it was collected. If I ever need to use it for something else, I’ll explain why and ask for your consent first.

I keep your data confidential and will never sell or share it for marketing. I may share it, when necessary, with:

• My accountant or insurer 
• A person you’ve authorised to speak to me on your behalf 
• Legal representatives (e.g., power of attorney or executor) 
• Law enforcement or regulatory bodies if required by law
   

Any third parties who handle your data do so under strict confidentiality and data-protection terms.

I store your data securely using password-protected systems and other appropriate safeguards. I keep your information only for as long as it’s needed to provide services, meet legal obligations, or maintain proper records. Once it’s no longer needed, I securely delete or anonymise it. If a data-security breach ever occurs, I will inform you (and the ICO if required) as soon as possible.

I’ll only send you marketing updates (such as newsletters) if you’ve asked to receive them. You can opt out at any time by emailing carlo@mrfixitdorset.co.uk.

You have the right to:

• Access a copy of your personal data 
• Correct inaccurate or incomplete information 
• Ask for deletion of your data (in certain cases) 
• Restrict or object to how your data is processed 
• Request transfer of your data to another provider
   

If you have any concerns, please contact me first so I can help resolve them. If you’re not satisfied, you can contact the Information Commissioner’s Office (ICO) at https://ico.org.uk/

My website is hosted by GoDaddy Operating Company, LLC. GoDaddy automatically processes some technical data to keep the site running safely and smoothly, including:

• Browser, network and device information 
• Your IP address and general location 
• The pages you visit and when 
• Server logs used for performance and security 

You can read GoDaddy’s Privacy Policy here:
https://www.godaddy.com/en-uk/legal/agreements/privacy-policy
and its European Supplemental Privacy Notice here: 

https://www.godaddy.com/en-uk/legal/agreements/european-supplemental-privacy-notice

GoDaddy uses cookies and similar tools to operate and protect this site. Some cookies are essential for security and basic functionality; others track site use for analytics or performance. You can manage your cookie preferences using my cookie banner or your browser settings. For more information, visit: https://www.godaddy.com/legal/agreements/cookie-policy.

When you use a form on my website (for example, to ask a question or request a quote), I collect the details you share—such as your name, phone number, email and message—so I can respond and follow up if needed. My website is hosted by GoDaddy, which securely processes these forms. I may also store enquiries in Google Sheets to stay organised and respond efficiently. I don’t share form data with anyone else for marketing, and I delete it once it’s no longer needed.

This website uses fonts from Google Fonts and Adobe Fonts. To display them correctly, the servers that host these fonts may receive basic technical information such as your IP address and browser details. This helps ensure the website looks the same across different devices and browsers.

My website may include links to other sites. This Privacy Policy applies only to Mr Fix It Dorset, so please check the privacy policies of any external sites you visit.

I review this Privacy Policy regularly and post updates on this page. Last updated: 4 November 2025.

If you have questions about this policy or wish to exercise any of your data-protection rights, please contact:

Owner and Data Controller: Dr Carlo Vettese
Email: carlo@mrfixitdorset.co.uk